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RUD Remote Service - We support you live and direct
Remote service for conveyor technology, TECDOS drive technology & TECDOS mechanical engineering
Problem diagnosis and problem solving:
If faults occur in your system, our RUD experts will help you to diagnose and rectify the fault in real time - without having to be on site.
Installation and commissioning:
Our Remote Service provides you with step-by-step visual instructions for commissioning the RUD components via live contact with our experts.
Optimization of system operation:
If you would like to shorten the throughput time of your conveyor technology, drive technology or machines, minimize process costs or receive advice, we will support you at any time.
The RUD Remote Service supports you:
➢ with the correct installation and commissioning of components and systems
➢ in the event of faults and malfunctions during system operation
➢ with the optimization of system operation
➢ in the reduction of downtimes and standstill times
➢ for general questions
➤ without additional travel costs
➤ without long travel times
➢ Live advice and support from our experts
➢ Avoid incorrect installation of the RUD components
➢ No travel costs incurred
➢ no travel costs incurred
➢ Flexible scheduling
➢ Billing of the contingent to the minute
➢ no registration necessary
Live contact with our experts*
Get in touch with our RUD experts live. We accompany and support you with all your questions and problems.
*by prior appointment
Problem diagnosis and problem solving
If faults occur in your system, our RUD experts will help you to diagnose and rectify the fault. Thanks to real-time contact with our experts, our experts can assess the situation on site, as our team of experts receives the same image that you see - without having to be on site. We support you in rectifying faults so that you can resume operations as quickly as possible.
Installation and commissioning
Via live contact with our experts, you will be visually guided step by step through the commissioning of RUD components. Our experts will guide you through the commissioning process using specific instructions, operating manuals or drawings. Benefit from this and avoid incorrect use and installation of the components and prevent problems during system operation.
Optimization of the system run
If you would like to shorten throughput times, minimize process costs or receive advice, we can support you at any time. An analysis of the process is possible with the help of the RUD Remote Service - our RUD experts will analyze your process together with you and can provide optimal tips and instructions for optimization based on their wealth of experience.
General questions
Our RUD experts are always available to answer any questions you may have. Whether for troubleshooting or advice on our products - use the contactless RUD Remote Service.
